RippleTXT – SMS Privacy Policy

Information We Collect
We may collect the following types of information when you engage with our services or subscribe to receive SMS updates:

  • Business Contact Information – Such as your name, job title, business email address, phone number, company affiliation, and any additional information you provide when subscribing via our website, interacting at trade shows, or requesting product information.
  • Messaging Data – Including opt-in status, SMS consent records, message history, and response data.
  • Website Usage Data – Non-personally identifiable data such as browser type, IP address, device information, and website interaction behavior collected through cookies and analytics tools.

How We Use Your Information
We use collected information for purposes including:

  • Sending product updates, promotional offers, and follow-up messages based on your subscription preferences.
  • Improving service delivery and tailoring communications to your business needs.
  • Managing your opt-in status and SMS message preferences.
  • Analyzing aggregate trends to optimize our website and communication strategy.
  • Complying with applicable legal and regulatory requirements.

Sharing of Information
We do not share your SMS opt-in or consent information with third parties for their own marketing purposes. We may share your information with trusted service providers who assist in delivering our communications, such as:

  • SMS platform providers
  • Telecommunications carriers
  • Web analytics providers
  • CRM and marketing automation vendors

These partners are contractually obligated to protect your information and may only use it for purposes directly related to supporting our services.
Text messaging opt-in data and consent will not be shared or sold to third parties.

Data Security
We take reasonable precautions to safeguard your information from loss, misuse, or unauthorized access. While we implement security measures consistent with industry standards, no method of transmission or storage can be guaranteed to be completely secure.

Your Rights and Choices

  • Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message.
  • Help: Reply HELP or contact us through our website for assistance.
  • Access & Updates: You may request to review or correct your information by emailing [email protected].
  • Cookies: You can control cookie settings via your browser preferences.

Third-Party Links
Our website or text messages may contain links to third-party sites. Crystal Hospitality Systems is not responsible for the privacy policies or content of these external sites. We recommend reviewing their privacy practices separately.

Changes to This Policy
This Privacy Policy may be updated periodically. The most recent version will be posted at https://www.chsflorida.com/privacy-policy. Continued use of our services after any update indicates your acceptance of the revised policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].